It seems that we have to get more involved with this issue. That is why I am writing these lines. We have a case where we are going to turn things around again. The reason for these two cases in such a short time is simple. We have grown too much in these last six weeks at the agency level. At least more than we have been able to digest, taking into account that we have had a loss in the team.
One thing is clear. Being the most experienced person in the team, I have to get more involved in this phase. We are going to implement preventive measures but also corrective measures.
Preventive measures to understand what a client needs
The good thing is that we do not updated 2024 mobile phone number data have to do anything complicated to improve. We have to do the basics. In this case, the basics are to do a proper briefing and not try to read the clients’ thoughts.
What does the client want to see in the featured image?
What are the three competitor listings that he likes the most?
Do we have a limitation on the colors that we can use in the designs?
This type of information must be obtained before starting to work. It is so simple. It is not complicated at all. If it is lego sets and thumbnails from text or images still not clear then you should ask for a meeting to ask questions live. You should not be afraid to demand an investment of time from the client on their part.
Lessons learned from my last two cases with dissatisfied clients
Both the other case that I have already powder data been able to solve successfully and this one are going to be turned around. There is something I have learned from this. We have been too cheap.
My team, due to lack of experience, is afraid to ask for the amount of money that this service requires. For this you cannot compare prices with a Fiverr service. You have to charge what is required for the service to be profitable for us as a company. To do this you have to consider that you may have to go through an additional round with a client. In our case, we will have to start from scratch despite having already delivered photos, video and design.