With the aim of offering something much more than just software, a tool with which to grow and develop your business.
One of the main problems detected by HubSpot is the disconnection of people after the pandemic and, consequently, the “ disconnected customer ”.
This year, with the new features introduced in the CMS Hub since the free version, the new WhatsApp integration, or new features in the CRM, HubSpot addresses this problem.
Now more than ever, your customers need an authentic, real connection that provides value to them . And that’s exactly what the following HubSpot updates are all about:
1. Integration with WhatsApp
To connect with your customers more effectively, your team needs to be able to communicate with them easily and intuitively.
This integration (in Beta version) with the WhatsApp instant messaging physician database platform (which brings together more than two million users worldwide ) becomes one of the best ways to connect with your prospects or clients.
Your teams will be able to connect a WhatsApp business account as a messaging channel in the shared inbox and communicate with prospects and customers.
This new HubSpot feature allows both
Business-initiated and contact-initiated conversations (supporting video and images) to be visible on the contact record.
Once available, it will be open to all Service Hub and Marketing Hub customers on their Pro and Enterprise accounts .
Inbound calling is now live and available to all Service Hub and Sales Hub Starter, Professional, and Enterprise customers .
inbound call-2
3. New CMS features
One of the goals of HubSpot’s new features is to take limit functionality without additional extensions personalization to the next level.
The platform has implemented new features in its CMS tools that will allow you to take the design of your website to a professional level without the need for programming or web development. From the CMS Hub Starter Plan you can enjoy an advanced CMS tool.
2. Inbound Calls
You can now provide your sales team with unique phone japan data numbers that can be used to make outbound calls and receive inbound calls directly on their phone , without exposing their personal number.
But there’s even better functionality; record, transcribe and deliver based on the content of these calls with live transcription in the CRM (currently available in the US, UK and Canada).