The demand for massage therapy has been increasing over the past few years as more and more consumers become aware of its benefits. According to the US Úřad práce Statistics, employment of massage therapists is likely to increase by 18% between 2023 and 2033 – far above average.
However, as a massage clinic owner or manager, it is essential that you employ the right people for the job, otherwise a 60 minute relaxing and rejuvenating session can quickly turn into prolonged agony for your clients.
It is also a good idea to be aware of the most common complaints clients have about massage clinics so that you are well prepared to address them. This article looks at some of the common discomforts people have when visiting massage parlors and how you can overcome them.
Let’s get started.
1. The therapist did not understand my needs
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One of the most common complaints from clients is that therapists do not pay enough attention to their needs. Most often, this means that the massage therapist is applying too much pressure during the treatment, or not nearly enough.
As the owner or manager of a massage clinic, you are likely to encounter a wide variety of clients. While some may be trying to de-stress and relax after a hectic work week, others may want relief from chronic joint indonesia whatsapp number data or muscle pain. So a one-size-fits-all approach won’t cut it.
The problem, however, is that most clients tend to hold back and let their therapist know they are uncomfortable. They will likely complain to others about the experience or worse – find another clinic.
The best way to address this is
to consult thoroughly with clients to ensure you and your team fully understand their needs.
Alison Angold, fully inweb specialists have their own database of qualified massage therapist and founder of Beauty Taming the Beast, says: “Consultation with the client is one of the first activities that should be done before a massage and is one of the most important elements of a body massage.
According to her, the cz lists consultation consists of the client filling out a form with personal data. Medical history and allergies, among other things. From there, the therapist should ask about their needs.