The video has the perspective of the person standing there. It is an effective proxy for customer experience. For example, a 20-second video can show what a customer sees when they walk into a store and give you a good idea of their first impression, even if you haven’t been in the store.
If you watch a 90-second video
recorded by a store or district manager, what are your impressions? You think, “This is a well-run business. The products are where they should be, the displays look great and the co-workers are visible” or you think “What a mess! Where are the partners and why is our new product promotion not exposed?”.
With videos, you can see if customers are welcomed and actively involved in the sale. You can see lightning and hear music (is it too loud?). This provides customer-facing evidence of how the business works from people to processes.
86% of customers would pay more for a better customer experience. While 73% of customers become loyal to a company based on friendly staff and great service. By ensuring that the right people are in the right places in your stores, you can improve the overall customer experience.
3. Most people are visual
With research showing that almost 90% of the information transmitted to the human brain is visual, it is no wonder that people tend to respond lebanon whatsapp number data more sensitively to videos. Not only do people respond better to videos, they also retain 95% of video messages
Videos are perhaps the medium that most closely resembles the sensory experience we have when we are on location in terms of sights, movement, sounds and other sensory experiences. Videos feel natural because they are.
Benefits of videos for website traffic
4. Videos save time and expense associated with traveling to headquarters
Don’t get in that car what should i post on my website? or jump on that plane yet! So sure, to the long-term health of a retail and hospitality business, but that doesn’t mean headquarters cz lists need to be physically present at every location, every day, to operate successfully. You can manage remotely by deploying effective video self-assessments by site management and franchisees.